Privacy Policy

Privacy Policy Effective Date: June 30, 2026 Last Updated: June 30, 2026 Company: Wava Cart Website: chat.rewaapps.com Contact: support@rewaapps.com 1. Introduction Welcome to Wava Cart (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Wava Cart platform, available at chat.rewaapps.com, including our ride booking, in-app chat, driver-rider matching, and related services (collectively, the “Service”). By accessing or using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service. 2. Information We Collect 2.1 Information You Provide Directly Account registration details (name, email address, phone number, profile photo) Identity and verification documents (e.g., driver’s license, vehicle registration, national ID) for drivers Billing and payment information (processed securely through third-party payment processors) Pickup and drop-off addresses entered for ride bookings Messages sent through the in-app chat feature between riders and drivers Support requests, feedback, and correspondence with our team Any other information you choose to provide when using the Service 2.2 Information Collected Automatically Log data (IP address, browser/app type, pages or screens visited, time and date of visits) Device information (hardware model, operating system, unique device identifiers, push notification tokens) Real-time and historical location data (GPS) while a ride is being requested, in progress, or completed Usage data (trip frequency, feature usage, app crash and error logs) Cookies and similar tracking technologies 2.3 Location Data As a ride-hailing and chat platform, Wava Cart relies on precise location data to match riders with nearby drivers, calculate routes and fares, and ensure trip safety. You may control location permissions through your device settings; however, disabling location access may limit or prevent your ability to use core features of the Service. 3. How We Use Your Information We use the information we collect for the following purposes: To provide, operate, and maintain the Service, including matching riders with drivers To process payments and send related information, such as fare receipts and invoices To facilitate in-app communication between riders and drivers To send administrative information, such as updates to our terms, conditions, and policies To respond to inquiries and provide customer support To monitor and analyze usage patterns and trends to improve the Service To detect, investigate, and prevent fraud, abuse, and other illegal activities To promote safety, including verifying driver identity and monitoring trip routes To comply with legal obligations To send marketing and promotional communications, where you have consented or as otherwise permitted by applicable law 4. Sharing Your Information We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances: 4.1 Between Riders and Drivers To facilitate a booked trip, we share limited information between the rider and driver, such as name, profile photo, approximate location, vehicle details, and contact information necessary to complete the ride. 4.2 Service Providers We may share your information with third-party vendors who perform services on our behalf, such as payment processing, mapping and navigation, data hosting, identity verification, and customer support. These providers are contractually obligated to use your information only as directed by us. 4.3 Business Transfers If Wava Cart is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our platform of any change in ownership or use of your information. 4.4 Legal Requirements We may disclose your information if required to do so by law or in response to valid requests by public authorities, or to enforce our Terms and Conditions, or to protect the rights, property, or safety of Wava Cart, our users, or the public. 4.5 With Your Consent We may share your information with third parties when you have given us explicit consent to do so. 5. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including trip history for safety, dispute resolution, and legal compliance purposes, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely delete or anonymize it. 6. Data Security We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: Encryption of data in transit using TLS/SSL protocols Encryption of data at rest Access controls and authentication mechanisms Regular security assessments and vulnerability testing Employee training on data protection and privacy practices However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. 7. International Data Transfers Your information may be transferred to, and maintained on, computers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. Where required by applicable law, we will ensure appropriate safeguards are in place for such transfers. 8. Your Rights and Choices Depending on your location, you may have certain rights with respect to your personal information: Right to Access: Request a copy of the personal information we hold about you Right to Rectification: Request correction of inaccurate or incomplete information Right to Erasure: Request deletion of your personal information, subject to certain exceptions Right to Restriction: Request that we restrict the processing of your information Right to Data Portability: Receive your data in a structured, commonly used, machine-readable format Right to Object: Object to our processing of your personal information Right to Withdraw Consent: Where processing is based on consent, withdraw that consent at any time To exercise any of these rights, please contact us at support@rewaapps.com. We will respond to your request within the timeframe required by applicable law. 9. Cookies and Tracking Technologies We use cookies and similar tracking technologies on chat.rewaapps.com to track activity on the Service and hold certain information. You can instruct your browser to refuse cookies; however, doing so may limit your ability to use some portions of the Service. We use essential, analytics, preference, and (where applicable) marketing cookies. 10. Third-Party Services The Service may contain links to third-party websites or integrate with third-party services, such as mapping providers and payment gateways. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies separately. 11. Children’s Privacy The Service is not directed to individuals under the age of 18 (“children”). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@rewaapps.com so that we can take appropriate action. 12. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the “Last Updated” date, and where appropriate, by sending you an email notification. Your continued use of the Service after such changes constitutes your acceptance of the revised Privacy Policy. 13. Additional Disclosures for Specific Jurisdictions 13.1 European Economic Area (GDPR) If you are located in the EEA, the United Kingdom, or Switzerland, our legal bases for processing your personal information include performance of a contract, compliance with legal obligations, legitimate interests, and your consent. You have the right to lodge a complaint with your local data protection authority. 13.2 California Residents (CCPA/CPRA) California residents have specific rights under the CCPA and CPRA. We do not sell personal information. California residents may submit requests to know, delete, or correct their personal information by contacting us at support@rewaapps.com. 14. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: Company: Wava Cart Website: chat.rewaapps.com Email: support@rewaapps.com